Terms of Service

    Last updated: January 2025

    These terms and conditions govern your use of the Blocked Drains North London website and services. By using our website or engaging our services, you agree to these terms.

    Our Services

    Blocked Drains North London provides professional drainage services including drain unblocking, CCTV surveys, drain repairs, and emergency drainage services across North London.

    Quotes and Pricing

    • All quotes are provided free of charge with no obligation
    • Prices are confirmed before work begins
    • The cost calculator on our website provides estimates only; actual prices may vary
    • Emergency and out-of-hours services may incur additional charges
    • VAT is included in all quoted prices unless otherwise stated

    Service Guarantee

    We stand behind the quality of our work. All drainage work is guaranteed for a minimum of 3 months from the date of completion. Extended warranties may apply to certain services.

    Payment Terms

    • Payment is due upon completion of work unless otherwise agreed
    • We accept cash, card payments, and bank transfers
    • For larger projects, payment plans may be available

    Cancellation Policy

    You may cancel a scheduled appointment with at least 24 hours notice at no charge. Cancellations with less notice or no-shows may be subject to a cancellation fee.

    Access Requirements

    You must ensure we have reasonable access to the drainage system requiring work. Any access issues discovered upon arrival may affect the quoted price or ability to complete the work.

    Liability

    We are fully insured with public liability coverage up to £5 million. We are not liable for pre-existing conditions or damage not caused by our work. Any issues must be reported within 48 hours of service completion.

    Website Use

    • The content on this website is for informational purposes only
    • Cost estimates provided by our calculator are approximate
    • We reserve the right to update website content at any time

    Complaints

    If you are not satisfied with our service, please contact us immediately. We take all complaints seriously and aim to resolve issues promptly.

    Contact

    For any questions regarding these terms, please contact us at:
    Email: info@blockeddrainsnorthlondon.com
    Phone: 020 1234 5678